A result-driven professional with widespread cross-cultural experience in Account Management, Strategy & Operations, Project Management, Quality Assurance, Customer Services, and Web & Data Analytics. I wish to continue delivering the best services to customers of a big and thriving company.
Working at Better.com as an Analyst (Quality Control, Real Estate Ops, Strategy & Client Experience) trying to make customer experience best as possible. Previously, As a Sales Manager at IDFC First Bank Ltd., I focused on training, optimizing the Sales team, managing channels to generate business, and collaborating with cross-functions to improve internal processes, Before that, I developed several websites and digital marketing strategies for many businesses and professionals which helped them to grow their businesses. Also managed day-to-day operations of the E-Commerce store by managing the portal from welcoming customers to thanking the customer.
Outside the work I love reading technology product blogs and watching videos of digital marketers on YouTube which helps me to stay updated about new trends around the world and who doesn’t love Netflix and Chill.